Sales & Marketing Coordinator - Asia Pacific

Sydney, Australia | Full-time


Do you have  the confidence, motivation and organisation skills to keep all the plates spinning and get things done?  Can you sell super cool tech stuff to non tech savvy people? Are you keen to break into a Sales & Marketing all-rounder role? Get in touch...

About the company:

MetaOptima Technology is one of the fastest growing startups looking for a highly-driven and talented individual to join our growing Sydney office. 

We design and build complex and cool gadgets and develop the next generation of intelligent mobile and web e-health solutions.  We are the creators of DermEngine, a skin imaging and analytics platform for managing clinician workflows and communications.

MetaOptima was founded in Canada in 2012, and has a continually expanding presence across the country.  We have recently established an office in Australia, and a growing customer base across here and New Zealand.  We will be expanding to other parts of the world in the coming months. 

This isn’t a big stuffy corporate.  We want excited, motivated individuals keen to take part on an amazing journey to solve big problems and save thousands of lives across the world.

About the role:

In this role, you will be responsible for supporting the sales process by generating leads and driving new business for MetaOptima.  You will predominantly be selling to medical centres and Doctors in the field of General Practice and Dermatology. In addition to sales support responsibilities, you will also be responsible for working closely with the Marketing team from head office in Vancouver to tailor campaigns to local requirements.  In addition, you will also be responsible for all the demanding administration requirements that come with a fast paced and successful global startup health-tech company. Your day-to-day will involve making cold calls to clinics, performing webinar demonstrations, fulfilling orders and managing stock, and general tasks to keep the office in order.  Other important tasks include:

  • Promoting the features and benefits of DermEngine and MoleScope to improve customer satisfaction, and retention

  • Logging details of all interactions with customers in Hub-spot our CRM

  • Assisting with the on-boarding process for new customers once signed on

  • Organizing print advertising in for industry

  • Organizing incoming and outgoing PR and promotions

  • Responsible for event logistics, in particular trade shows and education sessions for the company to exhibit, and helping work on the stands at events when required

  • Take ownership of structured tender responses as required

  • Deliver webinar demonstrations to potential new customers when other staff not available

  • Follow up on existing leads after product demos

  • Assisting in the process of completing customer due diligence and answering queries from potential customers

  • Lead generation activities through desktop research, calls and onsite visits

  • Prepare sales reports, briefs and presentations of performance and activity

  • Develop and organize workshops, meetings, and other events for sales and promotion purposes

  • Gather insights from client groups and feedback to the business

  • General administrative support to the Country Manager and a growing team

  • Accounts receivable and payable

  • Ensure the smooth operations of the office - supplies and equipment maintenance

  • Diary management, appointment booking, and coordination of meetings

  • Organizing travel, flights and accommodation

  • Ad hoc administration tasks

  • Liaise with the MetaOptima team in Vancouver for any escalated issues

  • Assist the other members of the Australia team as required

About You:

  • You have a good understanding of selling software (SaaS), you understand the metrics and KPIs

  • An interest and demonstrated capability in Sales and Marketing

  • Capacity to learn complex subject matter quickly and relay that information to others

  • Ninja level problem solving skills

  • Love healthy and active living and a strong appreciation for technology

  • High degree of organisation and effective time-management skills

  • Foresight to successfully manage difficult change management projects

  • You have a customer centric focus with everything you do

  • You can proactively manage multiple deals of varying size and importance

  • Very comfortable using cloud-based tools such as Google G-Suite

  • You thrive in a start-up culture

  • Comfortable and capable in being very paperless

  • Able to tactfully and professionally influence clinicians and senior professionals

  • Manage competing and demanding priorities against tight deadlines

  • Experience with selling SaaS in healthcare will be highly regarded

  • Experience as a Sales Coordinator, Administration Assistant, Office Manager, EA or PA well regarded

  • Fast and accurate typing and computer navigation

  • A stickler for detail.  You didn’t need to be told there was a typo in this advertisement

  • Professional presentation and outgoing personality

  • You are resourceful, dependable and organised

Sales & Marketing Coordinator - Asia Pacific

Sydney, Australia | Full-time